When Jan and Nicola asked me to join Guide Bridge, I jumped at the chance. Most of my industry experience has been gained working for Main Dealers, in both Sales and Service (I am a Certified Automotive Engineer and Associate Member of the IMI). I have never lost my principle belief that ‘Local People should be working with Local People’ and that’s what you get from the team at Guide Bridge. You’ll sometimes find me on the ‘shop floor’ working alongside and learning from our Technicians, and carrying out the odd MOT. If asked ‘what is it you like most about working at Guide Bridge?’ I would have to say, it’s the way I’ve been accepted into the ‘Guide Bridge family’, and that’s what it is, and all our customers are welcomed in the same way.
Guide Bridge MOT & Service Centre has been my only job! I was there when we first started and have seen so many changes! I was one of the youngest mechanics to be an MOT tester when I took my training. I’m slowly working towards being the ‘salesman’ for the business to take over from mum when she retires fully. I love my job – although I sometimes think that the customers don’t love me when their car fails the MOT! Working in a family business is great, it does have its pitfalls but we’re all passionate in making it be the garage that people know they are being looked after and not ripped off!
Being part of the family business is what I always wanted to do. I joined back in May ’06 after a stint of being a Prison Officer in Wigan. Making the decision to move from a secure job into Guide Bridge was a big one however I have no regrets and I love my work. I take care of the all the servicing work that comes in along with covering for Adam on the MOT’s when he’s out on other duties. I always say to customers “I’m the tall good looking one” when they ask who I am – which causes a laugh in the workshop! Looking after our customers is my top priority, we didn’t win the ‘Going the Extra Mile’ award for nothing!
I’ve been with Guide Bridge since the closure of the Co-op depot in 2010. When Guide Bridge won the contract for the Co-op funeral care vehicles I was lucky enough to be chosen as one of their mechanics or technicians as we like to be called these days to come with them!
This is only my second job and I love working on the big meaty jobs! I’ve seen so many changes in the business since I’ve started, however, I like to keep out of the limelight and get on with my work.
You have to love your job and being part of the Guide Bridge team is great – apart from when the camera comes out and I’m off!