Customer Pledge

We promise to deliver a reliable customer service with competitive pricing

Because we are a one-site service centre (we’re not part of a huge chain or franchise) and because it is always us – the Lord family – you deal with, you can be certain that you always get the best and most personal customer service there is.

So in other words, we can offer you all the Main dealer standard services & repairs for as much as 50% cheaper, without jeopardising your manufacturer’s warranty and we use genuine or OEM parts.

When we have checked your car and identified the work required, we will give you a price for the job – and stick to it! If, however, something unexpected does crop up we will always inform you and we will never commit you to cost without your authorisation.

Fully qualified, equipped and accredited

At Guide Bridge MOT & Service Centre we have satisfied all the strict demands and fulfilled all the criteria to become Tameside’s first RAC Approved Garage. We have Bosch trained technicians on site using Bosch equipment we put your mind at rest. We have also received full Retail Motor Industry (RMI) accreditation and are signed up to the government approved Motor Industry Code of Practice for service and repair. Our engineers are qualified to Automotive Technician Accreditation standards and we have three MOT accredited technicians on site.

So in other words can offer you main dealer standard service and repairs – at about half the price!

And there’s more

  • We offer a free collect and delivery service within 10 miles of our garage
  • Before we return your car after a service we will give it a wash and vac at no extra cost. (This is so impressive that customers often ask if it has had a full valet!)
  • You will receive those timely reminders for your MOT

All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.